Exchange and Returns

We offer exchange and returns with the following conditions:

• Only one exchange or return is allowed.
• Your request for exchange or return must be made known via email to us at care@hellocurve.com within 7 days of order receipt. 
• The unwanted item is sent back to us within 7 days of order receipt.
• The mailing fee of the unwanted item from the customer to us is borne by the customer.
• The mailing fee of the replacement item from us to the customer is borne by us. 
• The mailing method from our end for the replacement item is standard shipping.
• Returns are for store credit.
• Items must be in brand new condition; unwashed, unworn, undamaged, and unscented. If the item returned is in a condition that makes it unable to be re-sold, the item will be returned to the customer at the customer's cost.
• We do not accept refunds.
• Exchange and returns are not available for intimates including lingerie, swimwear and undergarments.