FAQ
Frequently Asked Questions – Hello Curve
Hello Curve is an international plus-size fashion label specialising in elegant wedding guest dresses, formal dresses, evening gowns, cocktail dresses and occasionwear for women. Our designs are available in international size equivalents across US, UK, AU and EU sizing, with custom sizing available for many styles. Each design is thoughtfully developed to enhance curves with structure, balance and proportion. Below are answers to the most common questions.
Quick Links
- What sizes does Hello Curve offer?
- Where is Hello Curve based?
- Do you ship internationally?
- Do you sell to customers in the USA, UK, Canada, Europe, Australia and New Zealand?
- What occasions are your gowns suitable for?
- What makes Hello Curve different?
- How do I choose my size?
- What is your return policy?
- Do you offer custom sizing?
What sizes does Hello Curve offer?
Hello Curve designs plus-size gowns and dresses in AU sizes 12–32, with international size conversions for US, UK and EU sizing. Custom sizing is also available for many designs.
Where is Hello Curve based?
Hello Curve is an international plus-size fashion label. We design for a global audience, with sizing adapted for AU, US, UK, EU and international customers.
Do you ship internationally?
Yes, we ship worldwide, including Australia, New Zealand, the United States, Canada, the United Kingdom and many European countries. See details on our Shipping page.
Do you sell plus size dresses for customers in the USA, UK, Canada, Europe, Australia and New Zealand?
Yes. Hello Curve serves customers worldwide, including the United States, United Kingdom, Canada, Australia, New Zealand and many European countries. Our size guides include international conversions for US, UK, AU and EU sizing, making it easier to find the right fit wherever you live.
Will I need to pay customs duties or taxes?
International orders may be subject to customs duties or import taxes, depending on your country’s regulations. These charges are determined by your local customs authority and are not included in our prices.
What occasions are your gowns suitable for?
Our dresses are perfect for weddings, wedding guests, mother of the bride, mother of the groom, cocktail parties, bridesmaids, prom, black-tie events, formal dinners, gala events, cruises, evening parties and red-carpet events.
What makes Hello Curve different?
We specialise in refined plus-size eveningwear, plus-size formal dresses, plus-size cocktail dresses and plus-size wedding guest dresses, thoughtfully designed to enhance curves with structure, balance and proportion.
Our patterns are developed using plus-size specific grading, helping each design support and flatter fuller busts, waists and hips — rather than simply scaling up standard sizing.
From considered sleeve coverage to elegant necklines and sculpting silhouettes, every detail is created with real curves in mind.
How do I choose my size?
Our designs are tailored specifically for curves, so we recommend following your body measurements rather than sizing up or down based on standard retail sizing. Each product page may include a detailed size chart with measurement guidance. If a product page includes its own size chart, please follow the chart shown on that product page. Otherwise, refer to our Size Guide. If you are between sizes, we recommend sizing up for comfort.
What sizing system do you use?
Our base sizing is AU sizing, with clear international conversions to US, UK and EU sizing on our Size Guide.
Are your dresses true to size?
Our dresses are designed using plus-size specific grading and generally fit true to size based on our size chart. For the most accurate fit, we recommend checking your body measurements against each product’s size chart, when available, or our general size guide page.
What is your return policy?
We accept eligible returns within 7 days of delivery. Items must be unworn, unwashed and in original condition with tags attached. For full terms, visit our Exchange and Returns page.
Do you offer custom sizing?
Yes, we offer custom sizing for many designs, along with ready-to-wear sizes AU 12–32. Custom sizing is helpful if your bust, waist and hip measurements fall across different sizes, or if you would like a more personalised fit for a special event.
Are your dresses made to order?
Most Hello Curve dresses are made to order in line with our thoughtful and lower-waste approach to fashion. This allows us to offer a wider range of plus sizes and custom sizing options for formalwear and occasion dresses.
Shipping at a Glance
- How fast can I get a gown? Because we make most designs to order, production takes 7–14 business days before shipping. Need it sooner? Contact us about express options for time-sensitive events. See delivery estimates.
- How much is shipping? Rates are calculated at checkout. Free shipping is offered as a promotion from time to time. See rates.
- Will I get tracking? For tracked options, yes — tracking is emailed when your order ships. More info: tracking.
For full information, visit our Shipping & Delivery page.
Still need help? Contact us and our team will assist you.
