FAQ
Frequently Asked Questions – Hello Curve
Hello Curve is an international plus-size fashion label creating elegant, curve-flattering evening, formal and occasion dresses in AU sizes 12–32 (approx. US 8–28, UK 12–32), with international size conversions available. Each design is thoughtfully developed to enhance curves with structure, balance and proportion. Below are answers to the most common questions.
Quick Links
- What sizes does Hello Curve offer?
- Where is Hello Curve based?
- Do you ship internationally?
- What occasions are your gowns suitable for?
- What makes Hello Curve different?
- How do I choose my size?
- What is your return policy?
- Do you offer custom sizing?
What sizes does Hello Curve offer?
Hello Curve designs gowns and dresses exclusively in AU sizes 12–32, including custom sizes, using professional standards and plus-size grading to ensure a curve-flattering fit.
Where is Hello Curve based?
Hello Curve is an international plus-size fashion label. We design for a global audience, with sizing adapted for AU, US, UK and international customers.
Do you ship internationally?
Yes, we ship worldwide, including Australia, New Zealand, the US, the UK, and more. See details on our Shipping page.
Will I need to pay customs duties or taxes?
International orders may be subject to customs duties or import taxes, depending on your country’s regulations. These charges are determined by your local customs authority and are not included in our prices.
What occasions are your gowns suitable for?
Our gowns are perfect for weddings, cocktails, bridesmaids, prom, black-ties, evening parties, and red-carpet events.
What makes Hello Curve different?
We specialise in refined plus-size eveningwear, thoughtfully designed to enhance curves with structure, balance, and proportion.
Our patterns are developed using advanced plus-size grading, ensuring each design supports and flatters fuller busts, waists, and hips — rather than simply scaling up standard sizing.
From considered sleeve coverage to elegant necklines and sculpting silhouettes, every detail is created with real curves in mind.
How do I choose my size?
Our designs are tailored specifically for curves, so we recommend following your body measurements rather than sizing up or down based on standard retail sizing. Each product page includes a detailed size chart with measurement guidance. If not provided, refer to our size guide page to check your size. If you are between sizes, we recommend sizing up for comfort. You can also visit our dedicated Size Guide.
What sizing system do you use?
Our sizing is based on AU standards, with clear conversion to US, UK and EU sizing on our size guide your dresses true to size?
Our dresses are designed using plus-size specific grading and generally fit true to size based on our size chart. For the most accurate fit, we recommend checking your measurements against each product’s size guide (when available) or our size guide page.
What is your return policy?
We accept eligible returns within 7 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. For full terms, visit our Exchange and Returns page.
Do you offer custom sizing?
Yes, we offer custom sizes along with ready-to-wear sizes AU 12–32 for many designs.
Shipping at a Glance
- How fast can I get a gown? Because we make most designs to order, in line with our sustainable approach, production takes 7–14 business days before shipping. Need it sooner? Contact us about express options for time-sensitive events. See delivery estimates.
- How much is shipping? Rates are calculated at checkout. Free shipping is offered as a promotion from time to time. See rates.
- Will I get tracking? For tracked options, yes — tracking is emailed when your order ships. More info: tracking.
For full information, visit our Shipping & Delivery page.
Still need help? Contact us and our team will assist you.
